Steel City Jump Park - FAQ's

Waivers are required for Steel City jumpers. Jumpers under the age of 18 must have the waiver signed by their parent or guardian. View/Sign Waiver

Have a question about hours, pricing, location, or waivers? Just follow the link to be redirected to the correct page! If you have more specific questions, we have listed some of the most commonly asked questions below. We also offer a form for asking questions located on our contact page.

+ How does it work?

Before entering the trampoline arena to jump you must first sign a waiver. To sign your own waiver you must be 18 years old.

+ Is there an area for younger kids to play (Toddler area)?

The toddlers are welcome to enjoy the entire park but we also an area that is just for 6 and under with a play area and trampolines.

+ Do we have a military discount?

Yes, we give 10% off to all military personnel, active as well as veterans

+ Do I have to pay if I am not jumping?

No, only pay if you are jumping.

+ What is your refund policy?

There are no refunds or re-scheduling for pre-purchased tickets. Birthday parties and groups may be canceled and given a refund up to 7 days before the event date.

+ Is there an age restriction on jumping?

There is no age restriction, all ages are welcome! Jumping on the trampolines is suitable for all ages!

+ Do you sell gift cards?

We do sell gift cards, just ask the front desk how to purchase them.

+ Is there a place to watch the kids?

Yes, we have a very comfortable parents lounge upstairs with couches and chairs. You can observe all areas of the park from there.

+ Do you have any specials with the movie theater?

Yes, we do! If you watch a movie, just bring your ticket stub to the jump park and you can jump for 1 hour for $5.

+ Do I need to buy tickets in advance?

We recommend that you pre purchase tickets online to secure your spot but walk ins are always welcome! All online tickets are non-refundable.

Didn't find the question you were looking for? Ask us a new question!

Since we have a capacity limit you should Purchase Tickets Online. Otherwise we cannot guarantee your jump time. You will be able to pickup your tickets upon arrival.